Our Shipping Policy

  •       For domestic buyers, orders are shipped through registered domestic courier companies only. Orders are shipped within standard 2-7 business (working) days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company. We are not liable for any delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 1-2 business days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. 
  •      Delivery of all orders will be to registered address of the buyer specified at the time of Order. Nuts N Chocos is in no way responsible for any damage to the order while in transit to the buyer.
  •       If Nuts N Chocos is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc., caused due to non-delivery. (Amount will refunded within 0 – 3 business days)
  •       For Purchasing multiple items and ship them to two or more different addresses, please place them as different orders.
  •       For Immediate Shipment, please contact us and request for priority service, priority service will be provided subject to availability of service at additional cost.
  •       Delivery of our services will be confirmed on your mail ID as specified during registration.
  •       Should you have other questions or concerns about utilizing our services, please contact us right away.
  •       Currently, we are delivery only to South India(TamilNadu,Pondicherry,Kerela,Karnataka,Andhra Pradesh & Telugana).

Refund

  • For Cancellations please contact us via contact us link. 
  • Any request for cancellation to be made within 3 hours from the time of order confirmation.
  • Once the order is cancelled we will initiate the refund within the next 24 hours.
  • Once dispatched the order cannot be cancelled.

Refund options

  • If Nuts N Chocos is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability, etc caused due to non-delivery.
  • If the mode of refund is by Credit/Debit Card or Net Banking/UPI , the refunds will be issued to the original mode of payment used at the time of purchase, please allow 12 to 18 working days for the credit to appear in your account, it is the bank’s policy that delays the refund timing and we have no control over this.

Cancellation Policy

  • We don’t accept cancellations of the order once it is shipped. 
  • In case of mismatched product delivery, we will refund the full amount if it’s returned in the original condition and weight. 
  • FOOD ITEMS ARE USUALLY NON-RETURNABLE. PLEASE CHECK YOUR ORDER BEFORE CONFIRMING THE ORDER.